About Us
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Trusted Auto Repair in Thousand Oaks Since 1984

From Hollywood Stars to Your Car: A Legacy of Excellence

Ever wondered what happens when Hollywood glamour meets automotive excellence? That's exactly how our story began. Preferred Auto Centre's journey started in the golden age of Hollywood, where our founder Mark Miller learned the art of exceptional auto repair working alongside his father in Toluca Lake. While servicing the vehicles of silver screen legends like John Wayne, Mark absorbed not just technical expertise in brake repair, engine diagnostics, and transmission service, but a revolutionary vision that would transform the auto repair industry. Mark's father was a true pioneer who dreamed of elevating automotive professionals beyond the "grease monkey" stereotype. He fought to establish new standards of professionalism, championing transparency and consumer rights. He even lobbied Congress to ensure independent auto repair shops had free access to manufacturer information – because he believed every customer deserved honest, expert service.

Setting New Standards in Auto Repair

In 1984, Mark carried this vision forward by founding Preferred Auto Centre in Westlake Village. Here, he built more than just another auto repair shop – he created a place where every customer receives Hollywood-caliber service, whether they need brake repair, oil changes, engine diagnostics, or comprehensive vehicle maintenance. Our approach combines technical excellence in automotive repair with unparalleled customer service, wrapped in our core values of transparency, honesty, and integrity.

The Next Generation: Innovation Meets Tradition

The legacy continues to evolve. In 2020, Mark's daughters Crista and Cherisse traded their Hollywood entertainment careers for the family business, bringing fresh energy while maintaining the foundational principles that have guided our auto repair services for decades. Together, they're expanding their father's vision, ensuring more communities can experience what automotive service should be – professional, transparent, and trustworthy.

Comprehensive Auto Repair Services in Thousand Oaks

Today, Preferred Auto Centre is Thousand Oaks and Westlake Village's premier destination for complete automotive care. Our ASE-certified technicians specialize in:

• Brake Repair & Service - Complete brake system diagnostics and repairs
• Engine Repair & Diagnostics - Advanced computer diagnostics
• Transmission Repair - Expert transmission service and replacement
• Hybrid & Electric Vehicle Service - Specialized EV and hybrid maintenance
• Preventive Maintenance - Oil changes, tune-ups, and scheduled maintenance
• Air Conditioning Repair - AC system service and repair
• Electrical System Repair - Battery, alternator, and electrical diagnostics
• Suspension & Steering Repair - Complete undercar services
• Tire Services - Tire installation, rotation, and wheel alignment

Why Thousand Oaks Trusts Preferred Auto Centre

As an AAA-Approved Auto Repair Facility, we've earned the trust of our community through four decades of exceptional service. We're not just fixing cars – we're delivering an experience that transforms the typically stressful auto repair process into one of clarity and peace of mind.

What makes us different:
• Complete Transparency - Digital vehicle inspections show you exactly what your car needs
• Honest Recommendations - We only suggest repairs your vehicle truly needs
• Convenient Service - Concierge pickup/delivery, online scheduling, and flexible appointments
• Expert Technicians - ASE-certified professionals with ongoing training
• Quality Guarantee - 3-year/36,000-mile nation wide warranty on our auto repair work
• Family Values - Locally owned and operated since 1984

Star Treatment for Every Vehicle

At Preferred Auto Centre, we believe everyone deserves star treatment. Whether you drive a Honda, Toyota, Ford, Chevrolet, or any domestic or Asian vehicle, you'll receive the same exceptional auto repair service that has defined our reputation for generations. From routine oil changes to complex engine repair, we treat every vehicle with the meticulous attention to detail it deserves.

We're not just fixing cars – we're carrying forward a legacy of automotive excellence, one perfectly executed brake repair, engine service, and customer interaction at a time. Because here in Thousand Oaks, exceptional auto repair isn't just our goal – it's our baseline.

Ready to experience the Preferred Auto Centre difference? Call us at (805) 373-1223 or schedule your auto repair appointment online today. Your car – and your peace of mind – deserve nothing less than legendary service.